IT Helpdesk Manager

Location: Washington DC

Pay: 85,000 - 90,000 per year

IT Helpdesk Manager

  • Knowledge of Ticketing Systems and Monitoring Software such as ConnectWise
  • Tier II/III technical knowledge required
  • Experience directing challenging technology issues
  • Knowledge of Windows and Servers, Active Directory, Exchange On-Prem, and Office 365
  • 5+ years of experience Managing a Service Desk
  • Leadership or Strong Sense of Management
  • Healthcare, vision, dental – Blue Cross Blue Shield